Outsourced/ Managed Services
We work with brands and organizations to augment and manage their customer care / support and business operations / processes.
We imbibe brand values, learn about the specific events, campaigns, product offers, services, brand launches and work actively to support brands channels like WhatsApp, Facebook Messenger, Email, Phone and other channels.
We provide clear process documentation and training to our managed services associates and teams. We continuously update our clients on agreed turn around times, responsive times and detail reports.
We become the brands marketing services team which produces content related all things digital and social, manage the posts, online reputation, responses, engagement. Brands can outsource all things marketing and digital to us. Our teams of digital, social, data, technology experts take away all worries from the brands marketing teams and help them run lean and responsive drawing on our team’s talent pool for iteration and execution at scale.