In the modern digital experience economy, Jayant engages with clients and brands in defining the customer journey, business processes and getting the customers’ customers experience, right. He brings 30 years of rich experience in setting up teams of people; processes and systems involving CX, CRM, Omni-Channel Operations and ERP. Jayant has also worked in the areas of data, management dashboards and analytics. Jayant loves his long drives, organising networking events, meeting and connecting people from varied cultures and backgrounds.